Volunteer Income Tax Assistance Program (VITA)

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The 2019 United Way of Charlotte County Volunteer Income Tax Assistance Program is proudly sponsored by Centennial Bank and Trinity Financial




Serving others in our community.

Volunteering for the Volunteer Income Tax Assistance Program (VITA) is a fun and easy way to help others in our community. United Way of Charlotte County has a great volunteer opportunity for you! You can help our neighbors become financially stable with the Volunteer Income Tax Assistance program. You don’t need to be a numbers-person to help, either! Join us to learn about the program, its impacts and process, and to meet other terrific volunteers.

What is VITA all about?

It’s not accounting, …simply service.  The software (a partnership between Tax-Slayer and the IRS) does all of the heavy lifting. This will be one of the most rewarding volunteer efforts you have ever experienced…we hear it every year from our volunteers! Over 85% of our volunteers have had no prior experience in tax prep The experience of the VITA volunteers is a top priority of our team. We promise the experience will be a great one!

Please sign up today for the volunteer training on January 26, 2019. Call our office today, 941-627-3539 or click here to email Jen for all the details. Volunteer and stay healthy! 

For more information on volunteering with VITA, please click here to complete a 2-3 minute survey.


2017-2018 VITA Volunteers

Nadeen Antonetti,   Donna Ball,   Mary Ballew,   Jean Barnes,   Samantha Batties,   Catherine Bixenman,   Kate Blowers,  

Barbara Boston,   Janet Bresky,   Dawn Brott,   Tom Cappiello,    Tom Cavanaugh,   Stephen Curasco,   James Ellsworth,  

Jim Gaffney,   Marianne Goldberg,   Harvey Goldberg,   Carolyn Gwozdziewycz,   Allen Holbach,   Lauralai Hubach,   

Heather Lawton,   Bill Lawton,   Denise MacKenzie,   Maura Matzko,   Rick McElhenie,   Shelly O'Day,   Ann Pert, 

Steve Pert,   Ron Peterson,   Roger Peterson,   Tom Rice,    Tabitha Roach,   Carol Sprague,   Wayne Stewart,  

Lauri Trembla,    Darla Vient,   Brad Vito,   Janine Vito,   Steve Vito,   Bill Wood




February 1, 2018

United Way’s free tax services begin


Email: Apraegitzer@sun-herald.com.

STAFF WRITER, Charlotte Sun

The United Way of Charlotte County is taking appointments to assist qualifying residents with tax preparation — free of charge.

Help is also available for residents living in Sarasota County through United Way of Suncoast, where sites in North Port and Venice will take walk-ins on select days through April 14.

The income tax return help comes through an IRS-certified program called VITA — Volunteer Income Tax Assistance.

Individuals and families that earned less than $66,000 in 2017 may qualify.

The service can save people hundreds of dollars through not paying tax preparation fees.

In Charlotte County last year, about 40 volunteer tax preparers helped at two sites in Port Charlotte and Englewood.

A third site has been added this year in Punta Gorda, and more volunteers are expected this year, according to UWCC. An exact number was unavailable, though, as some volunteers are still training.

“Appointments are required, since we have a limited amount of volunteers,” said UWCC Resource Development Associate Dawn Forlini.

“Clients can select their preferred site when they schedule their appointment with us.”

Last year, the income cutoff was $60,000 and in Charlotte County more than $343,000 was refunded to people through the program where volunteers completed 353 returns.

VITA program help qualifying people get tax credits such as the Earned Income Tax Credit, along with education and child tax credits.

Even if people qualify for the service based on income, though, there are some situations where the volunteer tax preparers are unable to help.

“We cannot help those with Rental Income,” said UWCC.

No small business owners with W-2 employees can receive this assistance.

The volunteers also can’t process returns for small business owners with more than $25,000 in annual business expenses to claim. Those with complicated schedule D or Schedule K-1 forms are not eligible either.

And, excessive stock trading will not qualify — though 401Ks and IRAs are fine, according to Forlini.

Business expenses and mileage logs should be complete and brought with the taxpayer to their appointment, along with social security cards.

Volunteers in Charlotte County are sought to help with answering phones to set up appointments.

“It’s an opportunity to help others and make a positive difference in our community,” said Angie Matthiessen, UWCC executive director.

To schedule an appointment in Charlotte County or for additional information call United Way of Charlotte County at: 941-627-3539.




November 12, 2017

Volunteer tax preparers needed, no experience necessary


Email: Apraegitzer@sun-herald.com.

STAFF WRITER, Charlotte Sun

A program through the United Way of Charlotte County kept hundreds of financially strapped people from losing money the government owed them last year.

Instead of charging upward of $200 or more for tax preparation service help, volunteers through the local United Way processed more than 350 tax returns for limited-income people — for free.

That meant about $100,000 was kept by people who needed it, according to Steve Vito, a United Way Board Member and Southwest Florida regional president of SunTrust Bank.

“We had a great year last year,” he said, noting overall tax refunds for those returns totaled about $343,000.

But there is something keeping the program from helping even more people.

Another site?

The only thing holding the program back from expanding to a third site and growing its impact even more, is the number of volunteers, said Vito.

The IRS-certified program called VITA — Volunteer Income Tax Assistance — has only grown in Charlotte County since it started in 2013 with just one site, when Vito began coordinating it. There is a site at the United Way office in Murdock and last year an additional site opened through a partnership with Lemon Bay High School in Englewood.

Then, the number of people served increased by about 48 percent. They spanned an age spectrum — from 19 to 81 years old — and had an average adjusted gross income of $22,500. The average age was 56, according to information from Vito.

Vito said he is hoping for around 60 to 65 volunteers this year, and if that is achieved a third site could open. That would be about 20 more volunteers than last year.

Eligibility for help this year hinges on an adjusted gross household income of less than $60,000.

Sometimes people just want volunteer preparers to double check their filing to make sure it looks alright. And, some individuals who are not required to file still come in for assistance because they feel it is their patriotic duty to file, according to Vito.

Last year, for example, there were hospital workers, teachers, small business owners, police officers, retirees and more, who qualified for help and kept more of their money in their households. Nearly half qualified for earnedincome tax credits, which typically applies to low to moderate-income, working people with children.

The demand for this tax help permeates the community, according to information from the United Way of Charlotte County, which has a mission of eliminating poverty.

About 40 percent of residents in the county are living month-tomonth, paycheck to paycheck, according to information from the nonprofit organization.

They are deemed Asset Limited Income Constrained Employed, or ALICE.

Help and hugs

United Way Suncoast, serving Sarasota County, also offers free tax preparation services. And, another nonprofit, the American Association of Retired Persons (AARP) assists

with no-cost tax aide for people in Charlotte County.

“When AARP folks get really overwhelmed they will refer people to us,” said volunteer preparer and United Way Board Member Harvey Goldberg. “They are exposing themselves to a total stranger, opening their financial closet, if you will.”

But the work done by the trained volunteers is done with privacy, security and respect, said Goldberg.

And, when it’s all over “we get hugs, handshakes and sometimes tears,” said Goldberg. “That’s what warms the heart.”

A study last year published by Washington, D.C.-based think-tank, the Progressive Policy Institute, suggested income tax preparation chains “target lowincome filers,” according to a write-up out of Johns Hopkins University. The study was co-authored by a program director at the university and found some costs to file a single return for low-income people was over $500.

United Way of Charlotte County Interim Executive Director Angie Matthiessen explained as more free tax service is provided, less people will be charged extreme amounts of money for it.

She also noted there have been tax preparers who sent customers to the VITA program rather than charging them.

“We really want to focus more on that kind of collaboration between accountants and tax preparers and less on those who might take advantage,” said Matthiessen. “The folks in our community who are working paycheck to paycheck are those who are working really hard and deserve the chance to get their taxes done in just as a professional manner as the person who can pay for tax preparation services.”

The United Way of Charlotte county also provided funds to 19 nonprofit agencies last fiscal year. That involved 27,730 clients who were served, and hours of volunteer work valued at almost $2.6 million.

But the VITA program is the only direct service provided by the United Way of Charlotte County, and it served 352 clients with volunteer hours estimated at a value of over $66,000, according to information from Matthiessen.

“We rank all of these services equally,” said Matthiessen, As far as volunteers, no experience in tax preparation is required. In fact most of the local volunteers do not have that kind of background at all, according to Vito.

Volunteer preparers usually work one night a week for a few hours, for about 10 weeks after they are trained. Volunteer greeters are also needed, who help clients organize paperwork and assist with intake questionnaires, said Vito.

Aside from volunteers, the program also relies on sponsorships, including ones from SunTrust Bank, and last year from Fifth Third Bank.

Matthiessen said they are looking right now for both sponsors and volunteers.

The perception is it’s hard, but Vito said, “the software does the heavy lifting.”

An informational session and reception is scheduled for Dec. 5 for prospective volunteers. For more information call 941-627-3539, or email admin@unitedwayccfl.org